Plant hire CRM in Northern Ireland

UpRate gives plant hire company owners and hire desk managers a shared place for customer records, contacts and hire contracts. Keep job and site details with the customer, then add scheduling or invoicing when needed. Keep the hire desk’s customer-to-contract handoff clear.

FREE entry covers customers and hire contracts. Scheduling and invoicing require the appropriate paid package.

UpRate Sales Manager customer records with hire contracts grouped under each customer
Customers and their hire contracts in Sales Manager. Static product screenshot.

Built around the hire desk.

Find the right customer

Keep customer and contact records in Sales Manager, so the hire desk has a consistent place to find the organisation behind the job.

Keep contracts with the customer

Create and edit hire contracts from the customer record. Keep the job and site details attached to the agreement instead of splitting them across email threads.

Add operations when needed

The same Sales Manager foundation is included in every package. Add scheduling or invoicing without treating them as separate customer-management systems.

A Northern Ireland public-order customer record

Illustrative workflow: A hire firm agrees Northern Ireland public-sector work and needs the resulting customer and contract in one place.

  1. Confirm the agreed hire

    Identify the organisation actually purchasing the hire after the external procurement activity is complete.

  2. Create the hire contract

    Create the customer and hire contract with agreed site details and the buyer’s reference.

  3. Keep the handoff connected

    Review approved amendments before passing the record to scheduling or invoicing when included.

A practical check for Northern Ireland

eTendersNI is the official procurement service referenced by Northern Ireland’s Department of Finance; it is not a customer database inside UpRate. After work is agreed, establish which organisation placed the hire and which person can authorise changes. Belfast City Council’s supplier instructions illustrate the need to check the actual buyer’s order and invoice requirements. Ask whether the site contact and paying customer differ and whether an extension needs a revised reference. Keep agreed job and site details with the hire contract so the office can follow the customer record. UpRate does not submit bids, integrate with eTendersNI or provide cross-border tax advice. Other Northern Ireland buyers may use different commercial instructions.

Wider UK customer experience.

Read the full customer stories

“UpRate has replaced many of our manual processes, allowing us to manage everything in one centralised system.”

Alan McCaig, Hire Desk Manager
Alan McCaigHire Desk ManagerForsyth of Denny · Scotland

Choose the workflow you need.

Essential: Keep customers and hire contracts in order. No scheduling or invoicing. Business: Manage customers, contracts and invoices. No resource scheduling or timesheets. Standard: Plan your plant and labour, with scheduling and timesheets. No invoicing. Professional: Run the whole workflow: customers, scheduling, timesheets and invoicing together.

Compare packages and capacity

Questions before you start.

Is this an automated sales pipeline?

Sales Manager covers customers, contacts and hire contracts. Automated follow-ups, lead scoring, marketing automation and pipeline tasks are not claimed.

What does the FREE entry include?

FREE Essential includes 1 team member, 20 new customers and 120 new sales contracts per month. Scheduling and invoicing require a paid package.

Is eTendersNI connected to Sales Manager?

No integration is claimed. Complete procurement through the official service, then organise the agreed customer and hire contract in UpRate. Registration or a software record does not guarantee an award.

Your next job.
A little simpler.

Start with customers and contracts. Add more when you need it.

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