Mobile crane enquiry management software in the UK

Keep proposed mobile crane work separate from a confirmed booking. UpRate enquiries hold the customer or prospect, known requirements, requested hire details and next follow-up. Sales Manager access and an enabled company pipeline are required. Review the saved enquiry before creating a contract or passing work to Resource Manager for allocation.

Free CRM for 1 user with Sales Manager: customers, enquiries, quotes and hire contracts. Larger teams use paid capacity; scheduling, timesheets and invoicing are optional modules. No credit card needed to create your account.

UpRate Sales Manager customer records with hire contracts grouped under each customer
Sales Manager groups hire contracts under customer records. Static product screenshot.

Built around the hire desk.

Keep proposed work separate

An enquiry describes work before a hire contract is ready.

Make the next action clear

Record an owner and a follow-up instead of leaving an unanswered enquiry in an inbox.

Preserve the booking boundary

Sales stage and job progress do not create Resource Manager assignments.

Wider UK customer experience.

Read the full customer stories

“UpRate has replaced many of our manual processes, allowing us to manage everything in one centralised system.”

Alan McCaig, Hire Desk Manager
Alan McCaigHire Desk ManagerForsyth of Denny · Scotland

UK: prepare proposed crane work before a contract is ready

Illustrative workflow: An enquiry arrives with a site address but an unconfirmed start date.

  1. Select the relationship

    Find the existing customer or prospect and confirm the selected company before entering the enquiry.

  2. Record the proposed work

    Enter known requirements and requested hire details. Leave unknown dates unset rather than inventing a start.

  3. Set the next action

    Assign a follow-up owner and check the saved result. Creating an enquiry does not allocate resources.

Choose the workflow you need.

Start with Sales Manager. Add the modules and capacity your hire desk needs.

Sales Manager
Browse customers and contracts with search, filters and tables, alongside enquiries and quotes. Where enabled, add dated records and follow-ups.

Free CRM for 1 user. No credit card needed to create your account.

Questions before you start.

Which product availability should I check?

Enquiries require Sales Manager access and an enabled company sales pipeline. Check availability for the selected company. Creating an enquiry or setting job progress to Booked does not allocate a crane or operator.

Does sales work allocate resources?

No. Enquiries, quotes, follow-ups and Sales Calendar are separate from Resource Manager assignments. Check the relevant company features and use Resource Manager for plant and labour allocation.

Does marking a crane enquiry Booked allocate the crane?

Enquiries require Sales Manager access and an enabled company sales pipeline. Check availability for the selected company. Creating an enquiry or setting job progress to Booked does not allocate a crane or operator.

What do United Kingdom, Britain, GB and broad UK compass searches mean?

The United Kingdom, or UK, includes England, Northern Ireland, Scotland and Wales. Great Britain, also called Britain or GB, includes England, Scotland and Wales and excludes Northern Ireland. North UK does not mean North England. For a north, south, east or west UK/Britain request, identify the home nation and actual site; use its relevant audience page without treating compass words as administrative boundaries.

Can this workflow look up coverage from a full postcode?

No postcode lookup or exhaustive coverage matching is provided here. The official postal geography sources explain why postcode and administrative boundaries can differ. Use the actual site address and full postcode as a starting point for the responsible person’s check.

Manage enquiries and follow-up work

Sales stage, job progress, record closure and Scheduler bookings are separate. Changing enquiry progress to Booked records your team’s position; it does not create a crane or operator allocation. Confirm the selected company and the relevant saved record before making the operations handover.

For Contract lift enquiries, the documented checklist covers Site review, Site survey, SSOW, RAMS, Lift plan and Route plan. Your team records status, date and person; Completed or Sent does not certify the work or automatically send a document. Enquiry operations documents remain distinct from contract paperwork.

The next practical handover is a confirmed customer, known site information and a named next action. If saving fails, use the displayed recovery action and check the saved result. Creating a contract from an enquiry remains separate from Resource Manager booking.

The United Kingdom, or UK, includes England, Northern Ireland, Scotland and Wales. Great Britain, also called Britain or GB, includes England, Scotland and Wales and excludes Northern Ireland.

A postcode area, a postcode district and a full unit postcode describe different levels of postal geography. Use the actual site address and full postcode when known; a broad prefix is not enough to establish the site authority or operating arrangements. Postal and administrative boundaries can differ, so check the current official geographic reference and the responsible authority rather than assuming a region name settles the job.

Your next job.
A little simpler.

Free CRM for 1 user with Sales Manager. No credit card needed to create your account.

Sign up for FREE